Privacy Policy

1. Introduction

Welcome to FixM – Tournament & Fixture Maker ("FixM", "the App"). FixM is owned and operated by TRACEBACKS TECHNOLOGIES (OPC) PRIVATE LIMITED ("we", "our", or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our tournament management application.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, phone number)
• Tournament details (tournament names, dates, locations)
• Player information (names, contact details you choose to add)
• Match results and scores
• Profile information and preferences

2.2 Automatically Collected Information

• Device information (device type, operating system)
• Usage data (features used, time spent in app)
• Log data (IP address, browser type, access times)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our tournament management services
• To create and manage your account
• To generate fixtures, schedules, and tournament brackets
• To enable communication between tournament organizers and participants
• To send notifications about tournament updates and match schedules
• To improve our services and develop new features
• To ensure security and prevent fraud
• To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Tournament Participants: Information you add to tournaments (player names, match results) is visible to other tournament participants
• Service Providers: We may share data with third-party service providers who assist in operating our application (hosting, analytics)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with any merger, sale, or acquisition of our business

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit using HTTPS/SSL
• Secure password hashing using industry-standard algorithms
• Regular security assessments and updates
• Access controls and authentication mechanisms

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Data Portability: Request a copy of your data in a structured format
• Opt-out: Unsubscribe from marketing communications
• Notification Settings: Control push notification preferences

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Tournament data is retained while the tournament is active and for a reasonable period afterward for historical records. You may request deletion of your account and data at any time.

8. Children's Privacy

Our service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: